Right of Withdrawal
Last updated: October 15, 2026
If you live in the European Union, you have the legal right to withdraw from your purchase within 14 days from the day you (or someone you name) receive the projector, without giving a reason. This right is in addition to our 30-day return window, which runs from the date of payment.
How to withdraw
- Tell us clearly that you wish to withdraw, before the 14-day period ends. Email us at maximoqb42@gmail.com with your name, order number and the date you received the order. You may use the model form below, but it is not required.
- Send the projector back within 14 days after telling us, with all accessories, to the return address below.
- We refund all payments received from you, including standard delivery costs, within 14 days after we receive your withdrawal. We may wait to refund until we have received the projector back or you have shown proof that you sent it, whichever is first.
You pay the direct cost of returning the item. You are only responsible for any loss in value caused by handling the projector more than needed to check how it works.
Model withdrawal form
To Pixel Projector, Rederijstraat 1, 2224 RB Katwijk, Netherlands – maximoqb42@gmail.com:
I hereby give notice that I withdraw from my contract for the sale of the following goods: ____
Ordered on / received on: ____
Order number: ____
Name: ____
Address: ____
Date: ____
Return address:
Pixel Projector
Rederijstraat 1
2224 RB Katwijk
Netherlands
Pixel Projector
Address: Rederijstraat 1, 2224 RB Katwijk, Netherlands
Phone: +31 619868054
Email: maximoqb42@gmail.com
VAT: NL001186249B40
Customer service hours
Monday – Friday: 09:00 – 17:00 (Netherlands time)
Saturday & Sunday: Closed – messages are answered on the next business day
Response time: within 1–2 business days